Privacy Policy
Effective Date: 10/10/2025
HVAC Tech Toolkit ("the App") is developed to assist HVAC technicians with field tools including calculators, fault code lookup, and maintenance form generation. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
User Information (stored in Firebase):
- Name
- Email address
- Company
- Date signed up
Customer Information (stored locally on your device):
- Customer name
- Customer site
- Customer address
2. How We Use Your Information
- To personalize your user profile within the app
- To generate maintenance forms for customer use
- To potentially analyze common fault code searches in future updates (non-personal usage analytics)
3. Data Storage and Security
- User data is securely stored in Firebase and is not shared with third parties.
- Customer data is stored locally on your device and is not transmitted or stored externally.
- We implement appropriate security measures to protect your data from unauthorized access.
4. Data Sharing
We do not share your personal or customer data with any third parties.
5. Tracking Technologies
The app does not use cookies or tracking technologies.
6. Children’s Privacy
The app is not specifically targeted at children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us.
7. Your Rights
You may request to view, update, or delete your personal data by contacting us at the email below.
8. Data Deletion Rights
You have the right to request the deletion of your personal data stored in the app.
- For user data stored in Firebase, please contact us at matt@nxtgenapps.co.uk with your request.
- For customer data stored locally, you can delete it directly from your device through the app interface. If you need assistance, feel free to reach out.
We will respond to deletion requests within a reasonable timeframe and confirm once your data has been removed.
9. Contact Us
For any privacy-related questions or concerns, please contact:
Matt Catchpole
Email: matt@nxtgenapps.co.uk